Chaz Limited Collision Express
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Welcome To Chaz
...your Dupont Certified Assurance of Quality body shop. We are committed to taking the hassle out of restoring your vehicle to its pre-accident condition. Throughout Fairbanks, Wasilla, Anchorage and the surrounding areas, we are known for our excellent customer service, competence and knowledge of the automotive repair industry. Let us help you with your repair and claim process!
New technology and body styles have changed the production and reconstruction of vehicles over the years. The purpose of our website is to explain our process of repair, relay our systematic view of customer service and request your observations and suggestions.
About Chaz Limited
Chaz Limited is Alaskas highest rated auto repair shop, accredited with I-Car status at every location, providing outstanding customer service at every turn. With the original shop set in south Fairbanks, the company proves their success by having expanded to locations in north Fairbanks, north and south Anchorage, and Wasilla.
Each store has a dedicated team with a leader who prides himself on their work in Alaskan auto repair. Working one on one with the clients, Chaz also works with claim adjusters to assess the damage of your car or truck, and give your insurance company the affordable estimate to be covered.
Chuck Miller started Chaz in his garage in 1976. With a passion for a perfect repair process and a burning desire for customer satisfaction, Chuck has set the standard for collision repair in Alaska. The pride of Chaz Limited is the employees and the role they play in our team. From general managers to shop helpers, Chaz only selects the most qualified and trained professionals. Now with five locations throughout The Last Frontier and a work force of more than 75 employees, Chaz Limited Collision Express is the obvious choice for Alaskans and the many insurance companies in Alaska.
More Reasons to Choose Chaz
~Lifetime warranty as long as you own your vehicle
~Technicians participate annually in the Chief Automotive structural training and I-CAR training
~I-CAR Gold Class since 1995
~Refinish Department managers are DuPont Certified
~Managers participate in continuing education programs such as I-CAR, DuPont and Chief training classes
~Owner Chuck Miller is an ASA Accredited Automotive Manager
~Managers participate in Industry Peer Groups (20 non-competitive shops meet quarterly at different member shops to establish and implement best practices)
From start to finish, Chaz Limited Collision Express will help eliminate the hassle associated with collision repair. We are committed to providing excellent customer service and to getting you back on the road as quickly as possible. Our highly trained and professional staff will do whatever it takes to meet that commitment.
Every effort will be made to ensure that your damaged vehicle will be repaired quickly and efficiently, to our high quality standards. And more importantly, to your standards. The repair duration is determined by the amount and severity of the damage, the type of vehicle and the availability of replacement parts. Because todays vehicles are more complex than ever, it may be necessary to disassemble the vehicle to confirm that no hidden damage is present. Your service advisor will give you a target delivery date once the disassembly is completed, the damage report is prepared and parts availability is confirmed.
All work performed by Chaz Limited includes a 100% satisfaction guaranty as long as you own your vehicle. From the parts used to the paint used, we provide complete warranty coverage throughout the United States.
The Chaz Experience
Chaz Limited partners with all major insurance companies to provide the highest quality repairs and the best customer service in Alaska.
We know that if we do not deliver the insurance companys promise of great customer service, we both run the risk of losing that person as a customer. Our CSI (Customer Service Index) systems and cycle time along with the momentum of our huge customer base prove that we will continue to deliver that promise.
We work endlessly to ensure the quality of every repair is perfect and that each customer experience is not only enjoyable but unrivaled. We guarantee that once you've had a Chaz experience, you won't go anywhere else to have your car repaired.
Monday: 7:30am - 5:30pm
Tuesday: 7:30am - 5:30pm
Wednesday: 7:30am - 5:30pm
Thursday: 7:30am - 5:30pm
Friday: 7:30am - 5:30pm